No Flame? No Heat? Let's Get Your Fireplace Working Again.
Gas & Electric Fireplace Repair in Dallas–Fort Worth
Fireplace not working? Whether it’s a pilot light, ignition issue, or a fireplace that keeps shutting off, we’ll help you get to the bottom of it. Start with a professional diagnostic for just $89. We’ll identify the problem, explain your repair options, and provide an upfront quote before any work begins.
If you choose us for the repair, we'll apply your $89 diagnostic fee toward the repair cost.
$89 Fireplace Diagnostic & Inspection
Prefer to book online?
The $89 covers the diagnostic & inspection. Any repairs are quoted separately - you decide.
5-Star Rated by Dallas–Fort Worth Homeowners
Patty L.
Arlington, TX
“Our gas logs look amazing. They explained everything and the installation was spotless.”
Amanda T.
Plano, TX
“Honest inspection, no upselling. Our fireplace looks and works better than it has in years.”
Denise H.
McKinney, TX
“Clean, professional, and they laid down drop cloths everywhere. Not a speck of soot left behind.”
Gas & Electric Fireplace Problems We Diagnose & Repair
Having trouble with your fireplace? From a pilot light that won't stay lit to ignition, heating and electrical control issues, our technicians can help identify the cause and get your fireplace working properly again.
Pilot Light Problems
Pilot won't light or keeps going out? We diagnose pilot light problems and identify what needs to be repaired.
Pilot Assembly Repair & Replacement
Faulty pilot assemblies and worn components can prevent your gas fireplace from operating properly. We diagnose and repair or replace damaged parts.
Ignition Problems
Fireplace clicking but not lighting? Igniter not working? We troubleshoot ignition problems and provide repair solutions.
Switch & Remote Problems
Wall switch not responding? Fireplace won't turn on with the remote? We diagnose switches, controls and related operating issues.
Burner & Flame Problems
Weak flames, uneven burning or a fireplace that won't stay on? We inspect the system and identify possible causes.
Electric Fireplace Problems
No heat, malfunctioning controls, error codes or a fireplace that won't turn on? We diagnose electric fireplace heating and operating problems.
Get Your Fireplace Working Again
Book Your $89 Diagnostic & InspectionWe Service Gas & Electric Fireplaces
Whatever type you have, we diagnose, inspect and repair it.
Gas Fireplace Diagnostics & Repair
Pilot light problems, ignition failures, faulty pilot assemblies, switches, burners, valves and other operating issues. Our technicians diagnose gas fireplace problems and provide professional repair solutions.
Electric Fireplace Diagnostics & Repair
Heating failures, malfunctioning switches, controls, error codes and other electrical fireplace operating problems. We'll identify the cause and explain the available repair options.
What Your $89 Diagnostic Includes
Your $89 Diagnostic & Inspection helps identify what's causing your gas or electric fireplace problem. Our technician will explain the findings, recommend the appropriate repairs and provide a quote for any additional work.
Repairs are priced separately, and you decide how to proceed.
Real Fireplace Work in Dallas–Fort Worth, TX
Gas Fireplace Burner & Log Set Replacement
Gas Fireplace Log Set Replacement & Brick Repair
Gas Fireplace System Replacement With Remote Control
Fireplace Service FAQs
What does the $89 fireplace diagnostic include?
For $89, you'll get a technician visit and a professional diagnostic assessment of your gas or electric fireplace to identify what's causing the problem and what may be needed to get it working properly again. After the diagnostic, we'll explain our findings and provide an upfront quote for any recommended repairs. Repairs are priced separately, and you decide whether to proceed after reviewing the details and price.
Do you service both gas and electric fireplaces?
Yes! We diagnose and repair gas and electric fireplaces, including ignition, heating, controls and operating issues. If your fireplace won't turn on, isn't heating properly or has stopped working, book our $89 diagnostic to find out what's wrong and what it may take to fix it.
What if I have a wood-burning fireplace?
We have services for wood-burning fireplaces, too! If you'd like your fireplace and chimney checked, choose our $59 inspection. If your chimney needs cleaning or hasn't been swept in a while, our $99 Chimney Sweep Special may be the better choice because it includes an inspection. This helps you book the right service from the start without paying for a diagnostic intended for gas and electric fireplaces.
What areas do you serve?
Preston Home Services serves homeowners across Dallas–Fort Worth, TX, including Dallas, Fort Worth, Plano, Frisco, Allen, McKinney and the surrounding communities.
What types of gas and electric fireplace problems do you repair?
We diagnose and repair a wide range of fireplace problems, including pilot lights that won't ignite or stay lit, faulty pilot assemblies, ignition failures, malfunctioning switches, burner problems, heating issues and electric fireplace error codes. Our $89 diagnostic visit helps identify the issue, and we'll explain the available repair options before proceeding.
Does the $89 diagnostic fee go toward my repair?
Yes! If a repair is needed and you choose Preston Home Services to complete it, we'll apply your $89 diagnostic fee toward the repair cost.
Book Your $89 Fireplace Diagnostic
Gas or electric fireplace not working right? We'll find exactly what's wrong — anywhere across Dallas–Fort Worth, TX. We'll call to schedule.
- Gas & electric fireplaces
- $89 diagnostic & inspection
- Upfront quote — repairs are your choice
Book Your $89 Diagnostic
Prefer to book online?